Navigate change. Shape a resilient, accessible future for care.

Oliven Labs guides healthcare organizations through change with research, strategy, and responsible AI while amplifying the voices of patients, caregivers, and clinicians across tomorrow’s health system.

Case Study

Expanding reach and elevating the digital patient family experience through art and scientific research

Simplify and modernize childrenswi.org navigation with a focus on their mobile-first experience with over 75% of their traffic.

Helping our clients win

A Proven Track Record of Success

Oliven Labs exists to make healthcare experiences more human—not just for patients but for everyone involved in care delivery—by reducing inefficiencies, improving productivity, and enhancing satisfaction at every touchpoint

3x
faster time-to-market
50%
reduction in development re-work
+200%
user engagement and satisfaction
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Oliven Articles

UX Experts Partner with Children’s Hospital Wisconsin to Release Four Articles Focusing on Closing Gaps in Patient Experience and Provider Engagement

New series of research articles explores digital experience gaps, follow-through challenges, and AI ethics in modern healthcare systems.

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Rethinking Post-Visit Care: A Human-Centered Approach to Patient Engagement

In our previous article, we discussed the importance of adherence and some potential strategies patients, providers, and other stakeholders can use to increase treatment follow-through. Here, we’ll take a closer look at post-visit engagement, a critical adherence strategy providers can use to build a trusting, empathetic relationship with patients, quickly flag adherence issues, and combat patient forgetfulness.

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The Follow-Through Problem: Why Patients Drop Off & How to Fix It

When patients seek medical advice, providers give it in good faith. Maybe they write a prescription, suggest an exercise plan, or refer the patient to a specialist. Ultimately, the provider expects the patient to follow their expert recommendation. So why do around 44% fail to do so? And why does it matter?

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