CX Journey Map

Humanizing Pediatric Care

Unlocking a new level of patient care through deep psychographic patient journey mapping and analysis for Orthopedic, Imaging, and Therapies.

Analytics

A First-To-Market Intelligence Platform

Ground-up development of a revolutionary analytics tool that provides continuous plan monitoring and optimization for agents and seniors unlike anything in the industry.

Compliance + Risk Management

From Large Scale Complexity to Clarity in 9 Months

Transforming industry-leading risk management software where many others failed—empowering thousands of healthcare workers, speeding deployment by 5x, and driving substantial revenue growth.

Navigate change. Shape a resilient, accessible future for care.

Oliven Labs guides healthcare organizations through change with research, strategy, and responsible AI while amplifying the voices of patients, caregivers, and clinicians across tomorrow’s health system.

Helping our clients win

A Proven Track Record of Success

Oliven Labs exists to make healthcare experiences more human—not just for patients but for everyone involved in care delivery—by reducing inefficiencies, improving productivity, and enhancing satisfaction at every touchpoint

3x
faster time-to-market
50%
reduction in development re-work
+200%
user engagement and satisfaction
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Trusted by healthcare leaders

Brands We’ve Worked With

View Our Work

Oliven Labs Articles

The Follow-Through Problem: Why Patients Drop Off & How to Fix It

When patients seek medical advice, providers give it in good faith. Maybe they write a prescription, suggest an exercise plan, or refer the patient to a specialist. Ultimately, the provider expects the patient to follow their expert recommendation. So why do around 44% fail to do so? And why does it matter?

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AI & Mental Health: The Ethics & Risks of Patient-Led Digital Therapy

Artificial intelligence (AI) is new to healthcare and growing fast. The Food and Drug Administration (FDA) has approved over 1,000 AI-enabled medical devices that help clinicians accurately detect, diagnose, and treat disease. Despite today’s AI advancements and the growing need for mental health support, we lack tools designed to help treat mental health issues. What gives?

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The Consumer-Led Shift in Mental Health: How Patients Are Finding Care Beyond the System

Mental illness is on the rise in the United States, yet finding help has never been harder. Over 50 million Americans experienced a mental illness, according to Mental Health America (MHA). In 2024, one in four adults with frequent mental distress couldn’t see a doctor due to cost, and about 8–10% of people don’t have insurance to cover mental health services. Of the 20% of youth (ages 12-17) who had at least one major depressive episode in the past year, less than half received treatment, and more than one-third found it unhelpful.

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